Last Updated: Jul 8, 2020
This Policy applies to services available to customers, service providers, individuals, companies (collectively “Users”), who may sign up on the Platform. This Policy is intended to help you understand how TransferMaids collects and uses your personal data, as well as how we share, store and protect that data. If at any time you have questions, comments or complaints about this Policy, you may contact us by email at firstname.lastname@example.org.
- When this Policy applies
1.1 This Policy applies to personal data we collect, including through our Platform.
1.2 This Policy does not apply to any third-party websites that may link to, or be accessible from our website. The third parties’ applicable privacy notices, statements or policies govern your interactions with these website. We encourage you to read them.
1.3 By using the TransferMaids Platform, you are accepting the practices described in this policy.
1.4 This Policy are effective as of last updated above. We expressly reserve the right to change this Policy from time to time without notice to you. Any changes to this policy will be published on http://www.transfermaids.com/privacy. You acknowledge and agree that it is your responsibility to review this Policy from time to time and to familiarise yourself with any modifications. All changes are effective immediately when we post them. Your continued use of the App after we have posted changes to the Policy means that you agree to be bound and abide by the changes, so please check the Policy regularly for any changes.
- What data we collect about you
2.1 We collect your personal data when you voluntarily provide to us while using our Platform or you submit to us via email, text or instant message. For example your name, email address, contact number, address, photo, information about your device, your account settings, etc.
2.2 When providing content on or to TransferMaids, You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to use, reproduce, process, adapt, modify, publish, display and distribute such content for the purposes of providing the Service to You and the promotion of TransferMaids.
2.3 It is always your choice whether to provide the above-mentioned personal data. However, some personal data must be provided to receive more information, so the decision not to provide information might limit or eliminate certain functions of our Platform. Please do not disclose more personal data than is requested.
2.4 Do not provide personal data about others unless you are authorised or required to do so by contract or applicable law. You may provide personal data on behalf of another person if you have provided them with a copy of this policy and any applicable supplemental privacy notice, and obtained their explicit consent. We may ask you to provide evidence of that policy and consent.
2.5 We may receive personal data or reviews or ratings or comments about you from other sources, including your company, professional references, publicly available sources, third-party analytics providers and other third parties. For example, we may receive your personal data if: someone at your company designates you as a contact person for that company or includes information about you in proposal documents; another visitor includes it in any feedback, comments, photos, videos or other information submitted via mail or through the interactive portions of our Platform; or one of our employees or service providers provides or a third party acting on apparent authority provides it to us when registering you to access our Platform or to participate in one of our events.
2.6 We will not be responsible or liable to any third party, for the content or accuracy of any content posted or referred or uploaded by you or any other end-users of TransferMaids and we do not recommend or endorse any such content or accept any responsibility for its accuracy. Any such content will be considered non-confidential and non-proprietary.
- How we use your data
3.1 TransferMaids collects and uses information
a) To enable communications to or between users
b) To help fulfill your specific request and improve your user experience
c) To enhance the safety and security of our users and services
d) For customer support
e) For research and development
3.2 TransferMaids does not sell or share your personal information to third parties for third party direct marketing purposes.
3.3 You acknowledge and agree that TransferMaids has the right to disclose your personal data to any legal, regulatory, governmental, tax, law enforcement or other authorities or the relevant right owners, if TransferMaids has reasonable grounds to believe that disclosure of your personal data is necessary for the purpose of meeting any obligations, requirements or arrangements, whether voluntary or mandatory, as a result of cooperating with an order, an investigation and/or a request of any nature by such parties. To the extent permissible by applicable law, you agree not to take any action and/or waive your rights to take any action against TransferMaids for the disclosure of your personal data in these circumstances.
- How we store and protect your data
4.1 Your personal data may be stored in your region or in any other country where we or our secure service providers have facilities. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this data.
4.2 We will keep your personal information obtained through the Platform for as long as we have a relationship with you. Once our relationship with you has come to an end, we retain your personal information for a period that enables us to:
- Maintain business records for analysis, understanding market trends and/or audit purposes and to improve the Platform
- Comply with record retention requirements under applicable laws or other relevant legal or regulatory requirements
- Defend, establish, exercise or bring any existing or potential legal claims
- Carry out fraud detection and prevention
- Deal with any complaints regarding the Platform and services
4.3 As the transmission of data via the internet is not 100% completely secure, we cannot guarantee the security of your information transmitted to our Platform and any such transmission is done completely at your own risk. You should be aware of the risks associated with using any websites. For example viruses, trojan horses, bugs, spyware or adware.
4.4 We recommend that you change your passwords often, use a combination of letters and numbers, and ensure that you use a secure web browser.
- Withdrawal of Consent
5.1 You have a choice to withdraw your consent to any use of your personal data as set out in this policy. You may contact us using the email address found above. Please note that it may take up to 30 business days after receipt of your email.
5.2 If you withdraw your consent to any or all use of your personal data, TransferMaids may not be in a position to administer any contractual relationship in place which in turn may also result in the termination of any agreements with TransferMaids. TransferMaids’s legal rights and remedies in such event are expressly reserved.
- Legal Jurisdiction
6.1 All matters related to TransferMaids’ Website will be governed by the laws of Singapore, without regard to conflicts of laws provisions. You therefore agree to submit to the exclusive jurisdiction of Singapore Courts.
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